We ship FREE to most of the world! Some countries we can unfortunately not offer free shipping, however we want to ensure most countries around the world can purchase our products, so we do have paid shipping options.
Please allow 1-3 business days from the day you placed your order for processing. You will receive notification when your item/s have been dispatched. Please allow 7 - 15 business days for your items to arrive once shipped.
If you have not received notification of shipment within 7 working days of placing your order, please email us at hello@toneeskin.com and we will assist you the best we can.
The following delivery timeframes are a guide only:
Orders can take between 1-3 business days for processing, and 7-15 business days for shipping for international orders.
Once your order has left our warehouse, they are then the property of the courier companies that each supplier chooses. We are legally not responsible for lost or damaged goods. However, if your parcel does not reach you within our delivery time, we will do all we can to track and find your parcel for you and potentially refund you. For additional protection of your order, please purchase our shipping protection with your order.
Our people continue to work tirelessly under difficult circumstances, so we’re asking everyone to be kind and treat our dedicated customer service staff with the courtesy and respect they deserve. Aggressive and abusive behavior towards our people will not be tolerated. Thank you for your support and patience.
